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      About Us

      We plan and buy healthcare services for over 1 million people, working closely with partners to improve the health and wellbeing of our communities.

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    • Annual Reports

      • Annual Reports

        Read our latest annual report for details on our strategies, objectives and performance over the last financial year.

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    • Emergency Preparedness, Resilience and Response (EPRR) and Business Continuity Planning

      • Emergency Preparedness, Resilience and Response (EPRR) and Business Continuity Planning

        Find out more about emergency preparedness, resilience and response within the ICB.

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    • Clinical quality and patient safety

      • Clinical quality and patient safety

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    • Equality and diversity
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        Equality and diversity

        We’re committed to promoting equality in our workforce, ensuring that everyone is provided with what they need to feel safe and succeed. Learn how we break down barriers to ensure everyone has equal opportunity to work for us and make their voice heard.

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      • Widening Equity
    • Finance and Performance

      • Finance and Performance

        Read our Counter Fraud Statements and browse our Expenditure over £25K reports.

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        Meet the Board

        The role of the Board is to ensure the ICB runs efficiently, economically and with good governance. Meet the people who sit on our Board.

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      • Board Papers
    • Our policies

      • Our policies

        The policies that the ICB had adopted to guide its practice.

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    • Procurement

      • Procurement

        Learn about the procedures we follow when selecting organisations to deliver specific health and care services.

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    • Safeguarding

      • Safeguarding

        Read about the ICB’s role in safeguarding children and adults in Suffolk and north east Essex and learn how to report a concern.

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    • Sustainability

      • Sustainability

        Discover how we are supporting the health and care system in Suffolk and north east Essex to reduce waste, save money and work in a more environmentally-friendly way.

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        Work for us

        Are you looking for your first job in healthcare or planning your next move within the NHS? Work for the ICB, browse vacancies in primary care and explore a range of careers in health and social care.

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      Your Health and Services

      Find a local healthcare service and discover where best to seek help.

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    • Which service do I need?
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        Which service do I need?

        Find a local healthcare service and get the treatment you need, faster by selecting the service that best suits your needs.

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      • Welcome to our friends from Ukraine: a guide to health services
    • Continuing Healthcare

      • Continuing Healthcare

        Information about about NHS Continuing Healthcare and NHS-funded Nursing Care.

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    • Funding requests

      • Funding requests

        Not all procedures, medicines and medical devices are routinely offered to NHS patients. However, there may be situations where a clinician believes that their patient’s circumstances are exceptional. Get information on the types of circumstances in which funding might be granted beyond the norm. Including resources for health and care professionals.

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    • Health and care services we commission
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        Health and care services we commission

        The ICB is responsible for planning and buying the majority of healthcare services in Suffolk and north east Essex. Use these pages to learn more about primary care (including GPs), secondary care (including hospitals) and community-based services you can refer yourself to.

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      • Acute, urgent and emergency physical and mental health care services
      • Non-emergency patient transport services
      • Pharmacy, optometry, and dental services
      • Primary care
      • Services you can refer yourself to
    • How we manage your information
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        How we manage your information

        Discover how your patient records are managed to ensure you receive safe care. Plus, read about the type of information the Integrated Care Board holds.

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      • Privacy Notice
    • Looking after yourself

      • Looking after yourself

        Advice and support to help you keep on top of your mental and physical health.

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    • Patient choice

      • Patient choice

        If your GP needs to refer you to a different service for a physical or mental health condition, the NHS Constitution says you can choose which hospital or service you go to.

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    • Pharmacies and prescriptions
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        Pharmacies and prescriptions

        Learn what conditions pharmacy teams can help you with, learn how to order repeat prescriptions and locate your nearest pharmacy.

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      • Pharmacy bank holiday opening hours
      • What pharmacies can help with
    • Translation Services

      • Translation Services

        If you require communication support please let the provider of the service know when you arrange your appointment. Our Patient Advice and Liaison Service are here to help if you need assistance.

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      Have Your Say

      Help us to improve health and care services by getting involved with the work of the ICB.

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    • Engagement opportunities and formal consultations

      • Engagement opportunities and formal consultations

        Join our online community to make your voice heard and respond to plans regarding service change via our formal consultations.

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    • Get involved via partner organisations

      • Get involved via partner organisations

        Many of our partner organisations also welcome participation from the public. Learn how to add your voice and influence decision-making.

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    • Patient Advice and Liaison Service (PALS)

      • Patient Advice and Liaison Service (PALS)

        Ask a question, provide feedback or lodge a complaint via our Patient Advice and Liaison Service.

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    • Working in partnership with people and communities

      • Working in partnership with people and communities

        Learn how conversations with our communities influence the decisions we make about health and care services in Suffolk and north east Essex.

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  • Health and Care Professionals Area
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Home Health and Care Professionals Area Support for primary care Admission Prevention Pathways

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Admission Prevention Pathways

Admission Prevention leaflets to support winter for Ipswich and east Suffolk, for information and reference.

Services to support admission avoidance Autumn 2023 ( docx, 497.16 KB )
Services to support admission avoidance Autumn 2023 – EEAST ( docx, 147.92 KB )
Page last modified: 22 August 2023
Next review due: 22 February 2024
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North East Essex Office

Aspen House
Stephenson Road
Severalls Business Park
Colchester CO4 9QR

View North East Essex office contact details

Ipswich & East Suffolk Office

Endeavour House
Russell Road
Ipswich
IP1 2BX

View Ipswich & East Suffolk office contact details

West Suffolk Office

West Suffolk House
Western Way
Bury St Edmunds
Suffolk
IP33 3YU

View West Suffolk office contact details

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