Non-emergency patient transport services

Non-emergency patient transport services take people to and from hospital and medical appointments. Patients who are eligible for these services usually cannot travel without specialist support.


Services in north east Essex

Unsure about where the boundaries we refer to lie? Enter your postcode to check whether you live in Ipswich and east Suffolk, north east Essex or west Suffolk.

About this service

The patient transport service team take patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities.

Organisation that provides this service

NHS East of England Ambulance Service Trust

How to access this service

Please contact the Non-emergency Patient Transport Service direct via the telephone number listed on the NHS East of England Ambulance Service Trust website.

About this service

This service provides door to door transport to and from doctor, dental & hospital appointments, medical centres, shopping centres, and encourages visits to therapy, friends and relatives. For people with limited mobility (be it through permanent or temporary disablement, illness, accident or age).

Organisation that provides this service

Community 360

How to access this service

Please contact Community 360 direct via the email address or telephone listed on their website.


Services in Suffolk

Unsure about where the boundaries we refer to lie? Enter your postcode to check whether you live in Ipswich and east Suffolk, north east Essex or west Suffolk.

About this service

The patient transport service provides planned, non emergency transport to and from NHS hospitals and clinics across Suffolk, including outpatient departments, inter-hospital transfers, renal dialysis, oncology centres and your home.

It is only available for patients, or a patient’s escort or carer, who are deemed eligible for medical reasons.

Organisation that provides this service

E-zec

How to access this service

To discuss eligibility and make a booking, please call 0300 999 6666. Please note that you will need your NHS number, appointment details and hospital letter to hand in order to make a booking.


Questions or feedback?

Our Patient Advice and Liaison Service is here to help. Ask a question, provide feedback or lodge a complaint.

Page last modified: 10 May 2022
Next review due: 10 November 2022