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  About Us
  We plan and buy healthcare services for over 1 million people, working closely with partners to improve the health and wellbeing of our communities.
  Read more about About Us
- Annual Reports
  - Annual Reports
    Read our latest annual report for details on our strategies, objectives and performance over the last financial year.
    Read more about Annual Reports
- Emergency Preparedness, Resilience and Response (EPRR) and Business Continuity Planning
  - Emergency Preparedness, Resilience and Response (EPRR) and Business Continuity Planning
    Find out more about emergency preparedness, resilience and response within the ICB.
    Read more about Emergency Preparedness, Resilience and Response (EPRR) and Business Continuity Planning
- Clinical quality, patient safety and advocacy
  - Clinical quality, patient safety and advocacy
    Read more about Clinical quality, patient safety and advocacy
- Equality and diversity
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    Equality and diversity
    We’re committed to promoting equality in our workforce, ensuring that everyone is provided with what they need to feel safe and succeed. Learn how we break down barriers to ensure everyone has equal opportunity to work for us and make their voice heard.
    Read more about Equality and diversity
  - Anti-racism
  - Our ICB staff networks
  - Widening Equity
- Finance and Performance
  - Finance and Performance
    Read our Counter Fraud Statements and browse our Expenditure over £25K reports.
    Read more about Finance and Performance
- Modern Slavery Act 2015
  - Modern Slavery Act 2015
    Read the NHS Suffolk and North East Essex ICB’s statement on modern slavery and human trafficking statement.
    Read more about Modern Slavery Act 2015
- Our Board
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    Meet the Board
    The role of the Board is to ensure the ICB runs efficiently, economically and with good governance. Meet the people who sit on our Board.
    Read more about Meet the Board
  - Board Papers
- Our policies and strategies
  - Our policies and strategies
    The policies that the ICB had adopted to guide its practice.
    Read more about Our policies and strategies
- Procurement
  - Procurement
    Learn about the procedures we follow when selecting organisations to deliver specific health and care services.
    Read more about Procurement
- Safeguarding
  - Safeguarding
    Read about the ICB’s role in safeguarding children and adults in Suffolk and north east Essex and learn how to report a concern.
    Read more about Safeguarding
- Sustainability
  - Sustainability
    Discover how we are supporting the health and care system in Suffolk and north east Essex to reduce waste, save money and work in a more environmentally-friendly way.
    Read more about Sustainability
- Work for us
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    Work for us
    Are you looking for your first job in healthcare or planning your next move within the NHS? Work for the ICB, browse vacancies in primary care and explore a range of careers in health and social care.
    Read more about Work for us
Your Health and ServicesClose
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  Your Health and Services
  Find a local healthcare service and discover where best to seek help.
  Read more about Your Health and Services
- Which service do I need?
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    Which service do I need?
    Find a local healthcare service and get the treatment you need, faster by selecting the service that best suits your needs.
    Read more about Which service do I need?
  - Welcome to our friends from Ukraine: a guide to health services
- Continuing Healthcare
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    Continuing Healthcare
    Information about about NHS Continuing Healthcare and NHS-funded Nursing Care.
    Read more about Continuing Healthcare
  - Children and Young People’s Continuing Care
- Funding requests
  - Funding requests
    Not all procedures, medicines and medical devices are routinely offered to NHS patients. However, there may be situations where a clinician believes that their patient’s circumstances are exceptional. Get information on the types of circumstances in which funding might be granted beyond the norm. Including resources for health and care professionals.
    Read more about Funding requests
- Health and care services we commission
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    Health and care services we commission
    The ICB is responsible for planning and buying the majority of healthcare services in Suffolk and north east Essex. Use these pages to learn more about primary care (including GPs), secondary care (including hospitals) and community-based services you can refer yourself to.
    Read more about Health and care services we commission
  - Acute, urgent and emergency physical and mental health care services
  - Commissioning of pharmacy, optometry, and dental services
  - Emergency dental care
  - Non-emergency patient transport services
  - Primary care
  - Services you can refer yourself to
- How we manage your information
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    How we manage your information
    Discover how your patient records are managed to ensure you receive safe care. Plus, read about the type of information the Integrated Care Board holds.
    Read more about How we manage your information
  - Privacy Notice
  - Privacy Notice for Children and Young Adults
  - Privacy Notice for Maternity and Neonatal Independent Senior Advocacy
- Looking after yourself
  - Looking after yourself
    Advice and support to help you keep on top of your mental and physical health.
    Read more about Looking after yourself
- Patient choice
  - Patient choice
    If your GP needs to refer you to a different service for a physical or mental health condition, the NHS Constitution says you can choose which hospital or service you go to.
    Read more about Patient choice
- Pharmacies and prescriptions
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    Pharmacies and prescriptions
    Learn what conditions pharmacy teams can help you with, learn how to order repeat prescriptions and locate your nearest pharmacy.
    Read more about Pharmacies and prescriptions
  - Pharmacy bank holiday opening hours
  - What pharmacies can help with
- Reasonable adjustments
  - Reasonable adjustments
    Learn about the reasonable adjustments you or someone you care for may be entitled to.
    Read more about Reasonable adjustments
- Should I go private?
  - Should I go private?
    Factors we would urge you to consider when exploring private treatment.
    Read more about Should I go private?
- Translation Services
  - Translation Services
    If you require communication support please let the provider of the service know when you arrange your appointment. Our Patient Advice and Liaison Service are here to help if you need assistance.
    Read more about Translation Services
Have Your SayClose
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  Have Your Say
  Help us to improve health and care services by getting involved with the work of the ICB.
  Read more about Have Your Say
- Engagement opportunities and formal consultations
  - Engagement opportunities and formal consultations
    Join our online community to make your voice heard and respond to plans regarding service change via our formal consultations.
    Read more about Engagement opportunities and formal consultations
- Patient Participation Groups (PPGs) and partner organisations
  - Patient Participation Groups (PPGs) and partner organisations
    Many of our partner organisations also welcome participation from the public. Learn how to add your voice and influence decision-making.
    Read more about Patient Participation Groups (PPGs) and partner organisations
- Patient Advice and Liaison Service (PALS)
  - Patient Advice and Liaison Service (PALS)
    Ask a question, provide feedback or lodge a complaint via our Patient Advice and Liaison Service.
    Read more about Patient Advice and Liaison Service (PALS)
- Working in partnership with people and communities
  - Working in partnership with people and communities
    Learn how conversations with our communities influence the decisions we make about health and care services in Suffolk and north east Essex.
    Read more about Working in partnership with people and communities
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Caroline Donovan

NHS Partner Provider, Norfolk and Suffolk Foundation Trust

NHS Suffolk and North East Essex ICB Board

Caroline Donovan is the Chief Execuitve of Norfolk and Suffolk Foundation Trust.

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North East Essex Office

Aspen House
Stephenson Road
Severalls Business Park
Colchester CO4 9QR

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Ipswich & East Suffolk Office

Endeavour House
Russell Road
Ipswich
IP1 2BX

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West Suffolk Office

West Suffolk House
Western Way
Bury St Edmunds
Suffolk
IP33 3YU

View West Suffolk office contact details

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