Healthcare professionals in your GP surgery

There are lots of different kinds of healthcare professionals working in your GP surgery, besides your GP. They each have distinct roles and specialist skills. When you contact the surgery, you will be offered an appointment with the person who is best placed to help your needs. This is why the person you first speak with when you contact the surgery may ask what you need help with.

Each GP surgery chooses which professionals it wants to be part of its team, based on the needs within the local community. Your GP surgery may host some, but not all of these roles. Use this page to learn about the different healthcare professionals who may be working in your GP team.

Healthcare professionals working in GP surgeries

Healthcare professionals working in GP surgeries

Transcript of Healthcare professionals working in GP surgeries video

Your health is precious and so is your time. That’s why we’ve recruited extra healthcare professionals at your GP surgery. Coordination of care means you’ll be seen quicker by the right person to meet your needs in the best way with the additional support of these healthcare professionals at the surgery. This means your GP can be available when you need them. Together our new team gives you access to more specialist skills knowledge and experience than ever before.

Ready to meet your new general practice team? Our clinical pharmacist can review your medications to make sure they are right for your condition which will improve your well-being and quality of life. Our social prescriber will identify unmet needs spending time getting to know you and help you access support such as community groups social care services and housing services which will have a positive impact on your health and well-being.

Our physician associate is able to assess your history and undertake examinations whilst offering continuity of care and in some cases offer specialized clinics for long-term conditions such as diabetes.
Our first contact physiotherapist is able to offer quick access to expert physiotherapist assessment diagnosis and treatment and advice.

Our paramedic can see assess and treat patients in the general practice patients own homes and care homes.

Our general practice nurse can help with health advice and screening long-term condition management immunizations and wound care. This means your GP surgery has more health care professionals with your GP team to provide appointments and care you need.

Together we deliver the right care at the right time from the right qualified health professional. Next time you contact us we can make sure the right person will see you. That lets us connect you with the right professional in our team. More time to discuss your health with average appointments lasting 20 to 60 minutes. Joined up care with our specialists working closely with your GP. It’s all part of our promise to give you the right care at the right time from the right person

Clinical Pharmacists can ensure your medication is working for you. They’ll listen to how it is affecting you before making adjustments to improve your wellbeing. With expert knowledge of medications and long-term conditions such as arthritis, asthma or diabetes they can discuss any health concerns you have and support you throughout your treatment.

What is a clinical pharmacist?

What is a clinical pharmacist?

Transcript of What is a clinical pharmacist? video

Meet our Clinical Pharmacist, one of our extra health care professionals. When you contact us, we may arrange for you to see them. Based on your needs, an appointment with the Clinical Pharmacist might be face to face, by video or by phone.

A Clinical Pharmacist is here to make sure your medication is working for you. They’ll listen to how it is affecting you before making adjustments to improve your wellbeing. With expert knowledge of medications and long-term conditions such as arthritis asthma or diabetes they can discuss any health concerns you have and support you throughout your treatment.

The length of your appointment time may vary depending on your condition and could typically last 10 to 20 minutes.

Our Clinical Pharmacist is just one of our health care professionals working together with your GP. Their unique skills, knowledge and experience let us give you the right care at the right time from the right person. All within your local community.

Dietitians can help patients to make informed and practical choices about their food and nutrition. This can help patients to live well and prevent disease, as well as control symptoms and manage conditions such as irritable bowel syndrome (IBS), diabetes and coeliac disease.

What does a dietitian do?

What does a dietitian do?

Transcript of What does a dietitian do? video

Meet our dietitian, one of our healthcare professionals.

When you contact us, we may arrange for you to see them.

Based on your needs, an appointment with the dietitian might be face-to-face, by video, or by phone.

A dietitian is here to help with assessing, diagnosing and treating dietary and nutritional issues, such as Irritable bowel syndrome or celiac disease, for patients and people of all ages.

Our dietitians can also support you with food intolerances, achieving and maintaining a healthy weight for all ages. They can also assess issues with growing and nutrition in children and babies. Dietitians use nutritional expertise to give personalised advice to patients, carers and colleagues, with the aim of improving the patients quality of life.

Appointment times can vary, but typically could take between 20-30 minutes. Our dietitian is one of our healthcare professionals.

Working together with your GP, their unique skills, knowledge, and experience let us give you the right care, at the right time, from the right person, all within your local community.

A General Practice Nurse can help you stay healthy throughout every stage of your life. They deliver childhood and adult immunizations. They can support you with long-term conditions like asthma and diabetes and they also provide family planning and screening services. They’ll also help you adopt a healthier lifestyle offering tools to stop smoking or lose weight.

What is a general practice nurse?

What is a general practice nurse?

Transcript of What is a general practice nurse? video

Meet our General Practice Nurse, one of our extra health care professionals. When you contact us, we may arrange for you to see them. Based on your needs, an appointment with the General Practice Nurse might be face to face, by video or by phone.

A general practice nurse is here to help you stay healthy throughout every stage of your life. They deliver childhood and adult immunizations. They support you with long-term conditions like asthma and diabetes and they also provide family planning and screening services. They’ll also help you adopt a healthier lifestyle offering tools to stop smoking or lose weight.

The length of your appointment time may vary depending on your condition and could typically last 10 to 20 minutes.

Our General Practice Nurse is just one of our health care professionals working together with your GP. Their unique skills, knowledge and experience let us give you the right care at the right time from the right person.

All within your local community.

Mental Health Practitioners working in GP surgeries offer specialist mental health support for those who need it, but who don’t need or are unable to access secondary care. They can also support those who have been discharged from secondary care because their mental health problem is stable. By bringing mental health practitioners into their surgeries, GPs can offer their patients mental health support closer to home, in a setting that’s more familiar and less restrictive. And by working alongside GPs, mental health workers can ensure patients receive joined-up physical and mental health support.

What does a mental health practitioner do?

What does a mental health practitioner do?

Transcript of What does a mental health practitioner do? video

Meet our mental health practitioner, one of our healthcare professionals.

Based on your needs, an appointment with the mental health practitioner might be face-to-face, by video, or by phone. Your mental health practitioner is here to help with all forms of mental health and wellbeing.

Our mental health practitioner can support people with a range of complex mental health needs including psychosis, bipolar disorder, personality disorder, eating disorders, severe depression and mental health rehabilitation needs.

They are trained in a range of psychological interventions to improve mental health and wellbeing and may be non-clinical or clinical, addressing a wide range of needs.

Initial appointment times can vary, but typically could take between 30-60 minutes, follow up appointments can be arranged in discussion with your mental health practitioner.

Our mental health practitioner is one of our healthcare professionals. Working together with your GP, their unique skills, knowledge, and experience let us give you the right care, at the right time, from the right person, all within your local community.

Occupational Therapists help people who are living with health conditions that are preventing them from working or enjoying the things in life that matter to them.

An Occupational Therapist can put a plan together to help you re-engage in everyday life, prevent deterioration of your condition and empower you to be more independent and active in your community.

What does an occupational therapist do?

What does an occupational therapist do?

Transcript of What does an occupational therapist do? video

Meet our occupational therapist, one of our healthcare professionals. When you contact us, we may arrange for you to see them. Based on your needs, an appointment with the occupational therapist might be face-to-face, by video, or by phone.

An occupational therapist is here to help with overcoming the effects of disability caused by illness, ageing or accident, so that the patient can carry out activities that they need or want to do. Our occupational therapist can support you with your physical, psychological, social and environmental needs, using a range of evidence based, physical and psycho-social approaches.

They can provide coping strategies for low mood or anxiety, assistive technology for living independently, support with returning to work and facilitating engagement in meaningful daily activities. Initial appointment times can vary but could take between 30-60 minutes. Follow up appointments can be arranged in discussion with your occupational therapist. You may bring a chaperone or family or friend with you if you wish.

Our occupational therapist is just one of our health-care professionals.

Working together with your GP their unique skills, knowledge, and experience let us give you the right care, at the right time, from the right person, all within your local community.

Paramedics work in a variety of roles within a general practice. Their background in pre-hospital care means that they are used to working with people with a variety of health conditions from coughs and minor injuries to more serious conditions such as asthma and heart attacks.

They work alongside GPs and help manage routine or urgent appointments, as well as telephone triage (assessment of urgency of illness or injury) and home visits.

What does a paramedic do?

What does a paramedic do?

Transcript of What does a paramedic do? video

Meet our paramedic, one of our healthcare professionals.

When contacting us, an appointment might be made with a paramedic if they are the most appropriate person to assess your needs. This could be face to face, by video or by phone.

A paramedic can help with all aspects of healthcare, from minor illness and injury to medical emergencies. They may treat you within a healthcare setting or if appropriate they may treat you at home.

Our paramedic can also support you with care plans for long-term health issues such as chronic disease management and hypertension and can conduct health checks and reviews. They are highly trained in assessing minor, acute and chronic conditions and have the ability to deliver tailored treatment options.

Appointment times can vary, but typically could take between 10-20 minutes. A paramedic is one of our healthcare professionals.

Working together with your GP, their advanced skills, knowledge, and experience let us give you the right care, at the right time, in the right place, all within your local community.

Physician Associates help patients to help you stay on top of any health care concerns.

They are highly skilled at diagnosing conditions and can perform physical examinations if needed. They can also arrange tests and analyse results quickly, explaining everything in detail before arranging follow-up appointments or treatments.

What is a physician associate?

What is a physician associate?

Transcript of What is a physician associate? video

Meet our Physician Associate, one of our extra health care professionals. When you contact us, we may arrange for you to see them. Based on your needs, an appointment with the Physician Associate might be face to face, by video or by phone. A Physician Associate is here to help you stay on top of any health care concerns.

They are highly skilled at diagnosing conditions and can perform physical examinations if needed. They can also arrange tests and analyse results quickly, explaining everything in detail before arranging follow-up appointments or treatments.

The length of your appointment time may vary depending on your condition and could typically last 15 to 30 minutes.

Our Physician Associate is just one of our health care professionals working together with your GP. Their unique skills, knowledge and experience let us give you the right care at the right time from the right person. All within your local community.

Podiatrists working in GP surgeries can help diagnose, manage, rehabilitate and prevent disease related complications of the feet, ankles and lower limbs. This may be related to musculo-skeletal problems, diabetes or rheumatoid conditions, such as arthritis.

What does a podiatrist do?

What does a podiatrist do?

Transcript of What does a podiatrist do? video

Meet our podiatrist – one of our healthcare professionals.

When you contact us, we may arrange for you to see them.

Based on your needs, an appointment with the podiatrist might be face to face, by video, or by phone.

A podiatrist is here to help people deal with a range of conditions affecting the lower limb and foot, and to improve independence and quality of life for patients. Our podiatrists can support you with common conditions such as athlete’s foot, bunions, blisters, ingrowing toe nails, heel pain and arthritis.

They can help with a variety of different issues, such as children with lower limb pain, or problems walking.

They are experts in the foot, ankle and leg, supporting patients through prevention strategies, guidance, diagnosis and treatment. Your appointment should be 20 – 30 minutes long.

Our podiatrist is one of our healthcare professionals.

Working together with your GP, their unique skills, knowledge and experience let us give you the right care at the right time, from the right person.

All within your local community.

Social prescribers can help with a wide range of emotional and practical matters that may be affecting your health and wellbeing. They have expert knowledge on the support services and groups that are active in your local community.

By listening to what matters to you, they can help connect you to local groups, services and activities that will support you to make positive changes to your health and wellbeing.

What is a social prescriber?

What is a social prescriber?

Transcript of What is a social prescriber? video

Meet our social prescriber, one of our extra health care professionals. Based on your needs, an appointment with the social prescriber might be face to face by video or by phone. A social prescriber is here to help with any social need that’s affecting your well-being.

They will listen to what matters to you right now and help find the support you need. They’ll connect you to local services, groups and activities, putting you back in control of your health and happiness.

Your initial appointment could last from 30 to 60 minutes and follow-up appointments can be made in discussion with your social prescriber.

Our social prescriber is just one of our health care professionals working together with your GP. Their unique skills, knowledge and experience let us give you the right care at the right time from the right person. All within your local community.

Page last modified: 5 September 2022
Next review due: 5 March 2023