We understand that it’s not always possible or convenient to speak to your GP team during Monday-Friday business hours. Find out what to do if you need to consult with your GP team in the evenings or at the weekend.
Information for patients in north east Essex
Patients in north east Essex are able to access some enhanced access appointments. These are available Monday to Friday 6.30pm – 8.00pm and Saturday 9am – 5pm. Enhanced access appointments may be provided at your registered practice or other practices within your practice’s Primary Care Network.
If you would like an evening or Saturday appointment, please request this when you contact your practice. Details of your appointment, including the location of your appointment (if booked during enhanced access hours) will be given by reception at the time of booking. Further details on enhanced access appointments and locations for enhanced access appointments can be found on your practice’s website.
Information for patients in Suffolk
Patients in Suffolk are able to book evening and weekend appointments. These are known as enhanced access appointments, and are available Monday to Friday 6.30pm – 9.00pm, Saturdays 9am – 5pm and Sundays 9am – 5pm. There are also some early morning appointments available.
Depending on the practice you are registered with, these appointments are either offered by the Suffolk GP+ service or your practice’s Primary Care Network. This means that the location of your enhanced access appointment could be at your usual surgery, a surgery your practice is partnered with, or at one of Suffolk GP+’s clinics across Suffolk. Please note that Sunday appointments are only available at Suffolk GP+’s Ipswich clinic (Landseer Rd, IP3 0AZ).
You will be offered a face to face, telephone or video appointment depending on your needs and an assessment made by the clinician .
To access early morning, evening and weekend appointments, contact the GP practice you are registered with during normal opening hours and ask for an enhanced access (early morning, evening or weekend) appointment.
Do you need help urgently?
If you need help with a condition that is urgent, but not life-threatening, use NHS 111.
If you are in a mental health crisis, call NHS 111 and select the ‘mental health option’.
If you are in a life-threatening situation, call 999.